David Russ, PhD, Licensed Practicing Psychologist
Christopher McCarthy, PhD, Licensed Professional Counselor
A Guaranteed Effective Program for Child Anxiety
Effective for Panic Attacks,
OCD, School, Separation, Social and
Generalized Anxiety and Worry
Informed Therapy Resources
9935-D Rea Road
Suite 102
Charlotte, NC 28277
(704) 208-4304 or toll free (877-300-7436)
For billing, shipment, return or refund questions (scroll down for return process):
For questions, comments or testimonials related to products:
customersupport@myanxiouschild.com
Return Process
Our return process is easy and there is no sneaky fine print.
Simply return the complete kit - case, disks and journal to the address above. You don't need any numbers or permission from us. Don't worry if it is used or marked. Don't worry if someone sat on it. If there is something private written in the journal you can tear it out and send what is left. If your dog chewed a disk, don't worry, send the pieces. The only possible surprise we could think of is that the refund does not include shipping costs either direction. (The Post Office won't let us give their money away for some reason....) Our promise to refund your purchase is good any time within 90 days- up to the last minute is just fine. (60 days for the MedFaqs CD's). If you used a credit card we will refund it to that card. If you used PayPal, we will refund it to your PayPal account. If you send a check, we will send you a check.
Make sure you include identifying information and date purchased so we get the refund to the right person. We would love any feedback you could offer, positive or negative (we're big, we can take it), to help us improve. That is optional and will NOT impact your refund. We are glad you gave Turnaround a try. We wish you the best as you help your anxious child.